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Independent online-provider review

TMates

Straightforward flat-dose prices when you accept the annual commitment

Online evaluationLicensed clinician reviewOngoing supportCash pay only
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Start here, then add up to two more providers.

The cost stack

From $158/mo with a 12-month plan

Membership

Evaluation included; no separate membership published

Medication

Semaglutide from $158/mo and tirzepatide from $167/mo on a 12-month plan

Commitment

12-month plan for the published lowest price

Cost clarity

High

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Our verdict

Who this program is built for

TMates does a good job explaining the annual commitment behind its best price and keeping the price flat across doses. Provider and dispensing-pharmacy identities should be easier to find before enrollment.

Best for

People who value predictable dose pricing and are already comfortable with a 12-month commitment.

Program details

What stands out—and what to check

Strengths

  • Annual commitment is attached to the advertised rate
  • Same published price at every dose
  • Evaluation and shipping included
  • Separate semaglutide and tirzepatide prices

Before you enroll

  • The lowest published price requires a 12-month plan
  • Compounded medication is not FDA-approved
  • Named provider and pharmacy details are limited before checkout

At a glance

The facts that change the fit

Medication model
Compounded injection and oral options
Commitment
12-month plan for the published lowest price
Clinical support
Evaluation, medication, shipping, and clinician support included
Pharmacy disclosure
Licensed clinician and pharmacy model stated; names not prominent
Availability
State eligibility applies
Pricing confidence
High

Reputation evidence

Three evidence layers. None gets the last word.

Company reviews, complaint records, and a niche patient-community survey answer different questions. We show each separately, reduce tiny samples, and cap the community layer so popularity cannot replace program evidence.

TrustpilotProfile matched

3.2/5

1 reviews

100% are 1-star reviews.

Trustpilot profile matched to tmates.com. A single review is not a reliable consensus and receives minimal ranking weight.

Better Business Bureau

14 complaints in 3 years

Profile matched

Closed in 12 months

14

BBB customer reviews

1.0/5

BBB complaints allege consultation or prescription delays, availability problems after payment, and difficulty obtaining refunds or support. The complaint and review samples are small. These are consumer allegations, not findings of fact.

Recurring themes in submitted complaints

  • Consultation and prescription delays
  • Availability after payment
  • Refunds and support

Reddit community survey

Not measured

Not measured in this edition

The referenced survey focuses on compounded-tirzepatide providers. Absence stays neutral rather than counting against care models the survey was not designed to compare.

Care process

What happens after you start

  1. 1

    Complete the online evaluation

  2. 2

    An independent licensed clinician reviews eligibility

  3. 3

    Choose an eligible medication format

  4. 4

    Receive treatment with ongoing support and refills

Score breakdown

Why TMates scored 84

Full methodology
Clinical transparency20/25
Pricing completeness19/20
Care and support16/20
Medication disclosure14/15
Availability clarity8/10
Policies and claim quality7/10

Evidence rail

Official pages reviewed

These are the provider-owned pages used for the pricing and program details above. We preserve the date checked because programs change.

Patient experience

Reviews of TMates

Editorial scores and paid placement do not affect these reviews.

Build your shortlist

Compare TMates side by side

01Rank

Big Easy Weight Loss

Live physician care backed by unusually consistent community and review evidence

Live physician visitPhysician messagingCash payReddit · Top tierTrustpilot4.7/5 · 100BBB · 2 complaints
Published ongoing
From about $165/mo for standard semaglutide; tirzepatide from about $200/mo
Commitment
12-week treatment packages; monthly installments are available
85/100

Overall score

98/100 transparency

Read review
02Rank

Lavender Sky Health

The deepest pharmacy-and-dose price menu in this comparison

Initial consultationProvider messagingCash payReddit · Tier 2Trustpilot4.6/5 · 131BBB · 3 complaints
Published ongoing
From about $96/mo for a published low-dose tirzepatide tier, plus applicable care fees
Commitment
Monthly, 8-10 week tier, and extended plans; refills are requested manually
77/100

Overall score

95/100 transparency

Read review