Independent online-provider review
Bills participating insurance and covers brand-name, compounded, and non-GLP-1 paths
Start here, then add up to two more providers.
The cost stack
From $169/mo cash pay, or from $99/mo with participating insurance
Membership
Insurance plans from $99/mo on a 12-month prepaid plan, or $199/mo month-to-month; cash-pay plans from $169/mo prepaid, or $289/mo month-to-month
Medication
Compounded semaglutide and tirzepatide are included in the plan price; brand-name medication is billed separately at about $650/mo and up for Wegovy or Zepbound and about $1,100/mo for Ozempic or Mounjaro
Commitment
Advertised rates require a 12-month plan paid up front; month-to-month costs more and plans can be switched
Cost clarity
Moderate
We may earn a commission from this link at no additional cost to you.
Our verdict
Found is the clearest option here for someone who wants insurance run through the program rather than a flat cash price, and it is unusual in covering brand-name, compounded, and non-GLP-1 treatment under one membership. The trade is pricing that only resolves after the assessment: the advertised rates are 12-month prepaid, month-to-month costs roughly double, and brand-name medication is a separate line.
Best for
People with commercial insurance who want coverage checked and billed for them instead of paying a flat cash rate.
Program details
At a glance
Reputation evidence
Company reviews, complaint records, and a niche patient-community survey answer different questions. We show each separately, reduce tiny samples, and cap the community layer so popularity cannot replace program evidence.
Profile matched3.9/5
709 reviews
19% are 1-star reviews.
Companywide Trustpilot rating matched to joinfound.com.
Better Business Bureau
Closed in 12 months
53
BBB customer reviews
2.6/5
BBB complaints repeatedly allege unexpected or continued charges, refund disputes, confusion over whether GLP-1 medication is included in the membership, slow or unanswered support, and trouble managing billing or appointments after cancelling. These are consumer allegations, not findings of fact.
Recurring themes in submitted complaints
Reddit community survey
Not measuredThe referenced survey focuses on compounded-tirzepatide providers. Absence stays neutral rather than counting against care models the survey was not designed to compare.
Complaints and Scam Tracker reports contain consumer allegations, not findings of fact. Community surveys are self-selected snapshots. We consider themes, recency, response outcomes, sample size, and disagreement across sources.
Care process
Complete the online health assessment
A board-certified clinician reviews eligibility and checks insurance coverage
Choose an insurance or cash-pay plan and a medication path
Receive shipped medication with monthly check-ins and messaging
Score breakdown
Evidence rail
These are the provider-owned pages used for the pricing and program details above. We preserve the date checked because programs change.
Patient experience
Editorial scores and paid placement do not affect these reviews.
Build your shortlist
Live physician care backed by unusually consistent community and review evidence
4.7/5 · 100BBB · 2 complaintsOverall score
98/100 transparency
The deepest pharmacy-and-dose price menu in this comparison
4.6/5 · 131BBB · 3 complaintsOverall score
95/100 transparency
